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Customer Support Executive

Location: Patna, Bihar
Custome Support IT Support

Experience

0-2 Years

Salary

Best in industry

Job Type

Full-time

Job Description

We are looking to hire customer support executives to answer incoming calls and help us in software implementation and training. The candidate must have excellent verbal and written communication skills.

Responsibilities

  • Answer incoming calls and inquiries.
  • Generate leads through phone calls and internet search.
  • Provide onsite and remote support to schools in implementing our services.
  • Give software demos and presentations.
  • Handle software implementation and training.
  • Ensure timely resolution of customer complaints within required guidelines.

Preferred Skills

  • Any Graduate who has IT background with good technical skills.
  • Strong phone contact handling skills and active listening.
  • Professional approach in answering calls.
  • Excellent communication and persuasion skills.
  • Ability to understand client needs and present a relevant solution.
  • Knowledge of Photoshop will be an added advantage.
  • Ability to develop and maintain positive working relationship with clients.
  • Should be willing to travel as per requirement.

Benefits

  • As a customer support executive, you will enjoy a highly competitive salary, incentive and bonus. Diksha Online provide excellent opportunities for professional growth.

Interested?