PRIVACY POLICY

Last updated: 21-May-2024
  1. Introduction
    1. Welcome to K12App. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the platform.
  2. Information We Collect
    1. When you register for an account, use our services, or contact us, we may collect personal information that can be used to identify you, such as:
      1. Name
      2. Email address
      3. Phone number
      4. Address
      5. Date of birth
      6. Other contact information
    2. Non-Personal Information
      3. We may also collect non-personal information about you that cannot be used to identify you individually, such as:
      1. Browser type
      2. Location Data
      3. Cookies and Usage Data
  3. How We Use Your Information
    4. We use the information we collect for various purposes, including:
    1. Providing and Improving Services
      1. To provide, operate, maintain, and improve our platform and services.
      2. To process transactions and send related information, such as payment confirmations and invoices.
    2. Communication
      1. To communicate with you about your account, including sending announcements, updates, and administrative messages.
      2. To respond to your comments, questions, and requests, and provide customer support.
    3. Personalization
      1. To personalize your experience on our platform by displaying content relevant to your interests and preferences.
    4. Security
      1. To monitor and analyze usage and trends to improve user experience and ensure the security of our platform.
      2. To detect, prevent, and address technical issues and unauthorized access to or use of our services.
    5. Legal Compliance
      1. To comply with applicable legal obligations, such as responding to legal process or requests for information issued by government authorities.
  4. How We Share Your Information
    5. We may share your information with third parties in the following circumstances:
    1. With Your Consent
      1. We may share your information with third parties when you have given us your consent to do so.
    2. Service Providers
      1. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
    3. Legal Requirements
      1. We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
    4. Business Transfers
      1. If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
  5. Security of Your Information
    1. We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
  6. Data Retention
    1. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
  7. Your Data Protection Rights
    8. Depending on your location, you may have the following data protection rights:
    1. Access and Update
      1. You have the right to access and update your personal information. You can do this directly within your account or by contacting us.
    2. Deletion
      1. You have the right to request the deletion of your personal information, subject to certain legal exceptions.
    3. Objection
      1. You have the right to object to our processing of your personal information under certain conditions.
    4. Restriction
      1. You have the right to request that we restrict the processing of your personal information under certain circumstances.
  8. Children’s Privacy
    1. Our platform is intended for users who are at least 13 years old. If you are under the age of 18, you should review these Terms with your parent or legal guardian to ensure that you both understand and agree to them. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
  9. Changes to This Privacy Policy
    1. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
  10. Contact Us
    1. If you have any questions about this Privacy Policy, please contact us at: support@k12app.in